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THE ROLE OF A LEADER IN THE ACHIEVEMENT OF THE ORGANISATIONAL OBJECTIVES (A STUDY OF ACCESS BANK PLC ENUGU MAIN BRANCH)

Project topic for Entrepreneurial Studies department.

CHAPTER ONE

INTRODUCTION

1.1       Background of the Study

Back in the 1930's social scientist began to examine different kind of leadership. It was determine that leadership is something people do, and therefore the premise was developed that it is possibly something that people can learn to do. One of the famous studies identified three areas of leadership which are; laissez-faire, authoritarian and democratic (Fu-Jin, Shieh & Tang, 2011). Part of the studies reinforced that over a long period the most productive groups were those identified with democratic style of leader. That is, the people had part in the decision making and in the development of a project, and the group were strengthened through this process (Kahai, Jestire & Rui, 2013).

Thus, leadership is a key determinant of success or failure of any organization. A leader is a person who influences, directs, and motivates others to perform specific tasks and also inspire his subordinates for efficient performance towards the accomplishment of the stated corporate objectives (Azka, 2015). Leadership is the manner and approach of providing direction, implementing plans, and motivating people. According to Ngambi (2010), leadership is a process of influencing others' commitment towards realizing their full potential in achieving a value-added, shared vision, with passion and integrity. The nature of this influence is such that the members of the team cooperate voluntarily with each other in order to achieve the objectives which the leader has set for each member, as well as for the group.

The relationships between the leader- and employee, as well as the quality of employees' performance, are significantly influenced by the leadership adopted by the leader (Jeremy, 2011). A leader role in any organization is a significant one as it enhances or retarding the interest and commitment of every individual in the organization (Obiwuru, 2011). Ismail (2019) opined that a leader’s role in an organisation is so critical that whatever he does affect every other person under him. Thus, accomplishment of organisational goals and objective is determined by the influence and input of the leader.

This is why competitive organisations invest so much in the development of its leaders. According to Obiwuru, (2011), transformational leaders focus on the development of value system of employees, their motivational level and moralities with the development of their skills. So that there can be right kind of transfer of knowledge and competency which will reflects in the accomplishment of organisational goals and objectives   (Ismail, 2019). In another perspective, this also helps followers achieve their goals as they work in the organizational setting; it encourages followers to be expressive and adaptive to new and improved practices and changes in the environment (Azka, 2015).

It is however, obvious that the leaders’ roles have a direct cause on the success of the organizations. Ismail (2019) opine that leaders determine values, culture and employee motivation. They shape institutional strategies including their execution and effectiveness. Leaders can appear at any level of an institution and are not exclusive to management. Successful leaderships do, however, have one thing in common. They influence those around them in order to reap maximum benefit from the organization's resources.

The ability to influence the skills of your team members in order to meet organizational demands is a complex element of the overall leadership developmental picture. Leaderships are tasked with effectively guiding organizational goal achievement, while considering team member skills necessary to produce the desired output. A large number of organizations spend considerable huge amount in solving managerial problems. Besides, research on management's Leadership and organizational performance are limited and personnel do not know enough about management's Leadership and the organizational productivity. Several organizations today have the problem of leadership and the style to be adopted in leading employees (Kahai, Jestire, & Rui, 2013). However, the absence of effective leadership is a serious problem endemic in many organizations. It is obvious that the resultant outcome is poor staff performance, absence of motivation, poor growth and development of the institutions. Hence, this research sorts to investigate role of a leader in the achievement of the organisational objectives: A study of Access Bank Plc Enugu main branch.

1.2       Statement of Problems

In recent times, many organizations in the Nigerian manufacturing industries have recorded cases of immoral and unethical practices, gratifications, high labour turnover, and inability to meet basic required obligations, and incessant financial distress syndrome, which has led to many businesses especially manufacturing industries being merged and acquired. This may be as a result of lack of effective leadership. The prime motive of many organizations is to achieve its stated objectives, hence the need to effectively coordinate and motivate the workers by an effective leadership. Unfortunately some organizations do not take cognizance of the Leadership adopted by their managers.

Managing people in Organisations are parts and parcel of management Process. Therefore, managers should realize, that people are the critical elements in organisations and that they should be recognized as being synonymous with the organisation. But the problem is, to what extent do managers recognize this fact that employees are synonymous with Organisations and that they should be adequately motivated so that they can give their best to ensure high performance?

Again the leadership behaviour/style in most organisations which believe that workers could be treated anyhow as a result of unemployment situation in the country which makes job switch difficult, has resulted in the hardship workers face in their places of work in Nigeria. This behaviour/style of leadership has an impact on reforming and/or creating organisational culture which in turn affects organisational performance and commitment. So given this situation, how effective can a leadership be to elicit the best response from subordinates and make for the highest or best performance.

Furthermore, some researchers are of the opinion that the most common problems affecting organisational performance in Nigeria businesses and other institutions are poor attitude to work among the workforce, inefficiency and ineffectiveness of leaderships in most places, others still belief that organisations in Nigeria are managed through leadership styles and behaviours that are strange to typical Nigerian culture. In view of the above contending issues, it was necessary to look at role of a leader in the achievement of the organisational objectives.

1.3       Objectives of the Study

This study is generally aimed examining role of a leader in the achievement of the organisational objectives. Therefore the specific objectives are:

  1. To determine the extent to which leaders play a role in the achievement of teams objectives in Access Bank Plc Enugu main branch.
  2. To determine the extent of the relationship between leadership and achievement of organizational objectives in Access Bank Plc Enugu main branch.
  3. To examine the effect of transactional leadership style on employee productivity  

1.4       Research Questions

Based on the objectives of the study, the following research questions were raised.

  1. To what extent does leadership role affect teams’ objectives?
  2. What is the extent of the relationship between leadership and organizational objective?
  3. What is the effect of transactional leadership style on employee productivity?

1.5       Statement of Hypotheses

Based on the research questions, the following hypotheses were formulated:

Hi1:      Leadership role has no positive effect on team objective

Hi2:      There is no positive relationship between leadership and organizational objectives.

H3:       Transactional leadership style has no significant effect on employee productivity.

1.6       Significance of the study

The following people will benefit from this study; the policy makers, practitioners, existing body of knowledge, the researchers and Innoson workers and management.

  • Policy makers: With the study, policy makers will have knowledge about economic organization problems, so as to ensure a better Leadership in the Organization.
  • Symbol of Academic Achievement: This study has a lot of significance in the sense that it represents a symbol of academic achievement by having contributed to the already existing knowledge.
  • Practitioners or student: The study shall be useful to the colleagues of the researcher and the entire students in the field of business administration in future.
  • To future Researcher: This research will be very beneficial to future researchers, in the sense that it will serve as secondary data.

1.7       Justification of the Study

The study will justify the needs in which Leaders offer guidance to all members of the team to ensure they are fulfilling their roles. Guidance can include training and instructing team members and taking corrective or even punitive actions when necessary. Guidance also involves responding to questions and resolving problems that can hinder job performance. When new direction is given by business ownership, team leaderships make sure that team members understand the information and how it impacts their specific roles.

1.8       Scope of the Study

The study is on the role of a leader in the achievement of team's objectives: The geographical coverage of the study is Access Bank Plc Enugu main branch.

1.9       Operational definition of Terms

In order to facilitate effective understanding of the content of this study, the following important terms have been defined.

Leader: This is an individual who leads a group of people either in an organisation or institution.  

Achievement: This is something someone successfully accomplished 

 Organisational objective: Something like a goal that one wants to achieve.

Employees: Employees is a general term referring to one who work for wage and salary and perform services for an employer.

Team: A team is a group of individuals working together to achieve a goal. A group does not necessarily constitute a team.

Performance: In the performing arts, a performance generally comprises an event in which a performer or group of performers present one or more works of art to an audience.

Management: Management includes the activities of setting the strategy of an organization and coordinating the efforts of its employees (or of volunteers) to accomplish its objectives through the application of available resources, such as financial, natural, technological, and human resources.

Organizational Performance: Organizational performance comprises the actual output or results of an organization as measured against its intended outputs (or goals and objectives).


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