1.1 Background of Study
Scheduling system for call duty physicians means the strategy by which physicians (doctors) are scheduled to be in clinics to attend to duty and treat patient and also that is to know when they are. Supposed to be on duty and where they are no. there are different sections in which physicians can be towed, some of them are in the department of a medicine, such as physician’s therapeutic, surgery, laboratory medicine. All doctors working under each of these departments are called physicians. Physicians are of different levels of arranged in ascending order such as house officers, Registrar, Senor Registrars and Consultants.
The aim of this study is to develop and implement a computerized system which will be used to call doctors or physicians on duty at time call scheduled, in the department of medicine UNTH Ituku Ozalla Enugu State. Physicians on call schedule are made to ensure adequate medical staff availability because patients’ needs are not limited to traditional business hours.
Two different times are considered to meet patients’ attentiveness.Normal or traditional Business hours, i.e. Mondays to Fridays. Weekends: i.e. Saturdays and Sundays. Normal days are the normal time civil servants are on duty but because of not to leave patients unattended, attention brought their schedule on weekends. That is the main reason they have weekend’s calls.
Time is not considered while scheduling in the normal hours because each physician is expected to work for full day in UNTH Enugu especially the consultants.
In UNTH, there are many different physician departments, some include.
Department of medicine
Department of pediatric
Department of Psychological medicine
Department of Radiation medicine
Department of Pharmacology
Department of Surgery etc.
All departments have the same methods of calling on duty but are not independent to one another. There are four level of physician status, and they are as follows:
Each department comprises of these four levels. Therefore, the manual method was studied and the computerized one will be developed.
1.2 Statement of the Problem
The call duty schedule for physician in UNTH Ituku Ozalla Enugu State is still done manually despite their big organization. This has made their work over boring, difficult and also time wasted and energy in posting the Registrar and the House officer.
It is also obsolete, their last schedule was designed manually since 1996 and a lot of changes have occurred since then which do not suit the last scheduled, yet they still use it.
1.3 Purpose of the Study
The purpose of the study is to develop and implement a computerized system which will be used to call physicians on duty at the appropriate time at the various departments in UNTH Ituku Ozalla Enugu State.
1.4 Significant of the Study
1.5 Aims and Objectives
1.6 Organization of the Work
This research work contains five distinct chapters with sections.
Chapter One: Background of the study, Statement of the problem, aims and objectives, organization of work and definition of terms.
Chapter Two: Literature Review.
Chapter Three: Research Methodology.
Chapter Four: Implementation and Evaluation.
Chapter Five: Discussion and Conclusion.
1.7 Definition of Terms
PHYSICIANS: Medical doctors that takes care of the human health.
CONSULTANTS: Physicians with their PhD degree Certificate and also specialist on a Particular unit.
SENIOR REGISTRARS: Physicians with their masters’ degree as their highest certificates and also specialists.
REGISTRARS: Physicians with their first degree certificate and NYSC discharge certificate, they are not specialists.
HOUSE OFFICERS: Physicians that just finished their university and are to work for one year before their youth service.
CALL DUTY MASTER: The output of the scheduled, showing physicians with their level and their place of work for that period.
ENDOCRINOLOGY: Metabolism disease then study of metabolism diseases
NEPHROLOGY: The study and treatment of kidney problem.
CARDIOLOGY: The study and treatment of heart problem.
GASTROENTEROLOGY: The study and treatment of stomach and intestine problem.
RESPIRATORY: The study and treatment of breathing
DERMATOLOGY: The study and treatment of skin disease.
PATIENTS: People undergoing treatment due to their illness.
FIRM: A unit in the department.
HATISS: Harmonized tertiary institution salary.
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